I did this, once with Windows 11, then again with to Windows 10 and then back to Windows 11, and each time the HID Compliant Touch Screen Driver was missing in Device Manager (I even tried show hidden drivers). What is worse the BSOD still appeared after putting the laptop to sleep a few times.Īfter covering all the avenues I had googled, I came to the conclusion that I need to reset my laptop to factory settings. Neither the Outbyte Updater or Windows could do a proper system restore, I do not know for whatever reason, whenever the computer restarts an error message said the system restore could not be completed.
I found the HID compliant touch screen driver to be updated by Outbyte Updater so I tried to system restore to restore it back to before the driver was updated. Though there are two other touch drivers - Intel(R) Precise Touch Device and Koga Extended Touch Device. I checked device manager and HID compliant touch screen driver was missing. I did notice that once I restart my computer, my touch screen works, but not the gestures, such as Zoom in/out pinches AND after putting the head down of the laptop so it goes to sleep, and then turning it back on, the touch screen fully STOPS working. But NO! What I realised was that my touch screen stopped working! I decided to carry out all the usual checks, restart computer, uninstall drivers, safe mode etc etc, but nothing worked. So after updating them (and setting a restore point), I thought hey presto, all was fixed. It found numerous drivers that were not updated. I downloaded Outbyte Driver Updater and carried out a scan. The keyboard lit up and nothing would appear on the screen and after waiting over a couple minutes, the BSOD would appear as stop code INTERNAL_POWER_ERROR.Īfter googling the problem, I figured it is a driver error. Since then, I began to get a BSOD after I had put my computer to sleep a couple of times. I upgraded to Windows 11 about a month ago all was fine until I decided to install my graphics card update (Intel(R) UHD Graphics 620) through Intel Update & Install. So I have a Microsoft Surface Laptop 2, i5.
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